Independent · Host-testedNew York City · Updated August 3, 2026

Five Borough Host Review

Airbnb management & host software, reviewed without the sales pitch

Methodology

What a score here actually means.

One weighted number, built from months of real hosting.

We do not score demos, feature lists or press kits. We push it through the parts that break other tools: back-to-back turnovers and last-minute cancellations. Nothing about the score is negotiable, and nothing about it is for sale.

Nothing is scored from the outside. We run it on live listings through the messy parts — check-ins, cancellations, busy weekends — first.

The four things we score

  • Reliability — 30%. Whether it keeps working when you are fully booked and cannot watch it.
  • Time saved — 30%. How much manual work it actually takes off your plate.
  • Support — 25%. Whether the answer comes from somebody who has run a listing themselves.
  • Value — 15%. Cost weighed against the money it makes or protects.
The rubric is the same for everyone, and it is not for sale. No calendar time, no rating.