Touch Stay review
Our independent editorial read on Touch Stay for New York City short-term-rental owners.
★★★★☆ 3.8 · our editorial rating
- Category
- Digital guidebooks
- Pricing
- From ~$15/property/mo (calculator)
- Free tier
- Trial
- Needs a PMS
- No
- Size
- Mid
The published facts, in plain English
Touch Stay is Digital guidebooks. Published pricing: From ~$15/property/mo (calculator). There is a trial rather than a free tier. It runs without a separate PMS. Scale: mid.
Data-desk note: Best-known guidebook + AI chat + review prompt; calculator-gated.
Who it’s for
Touch Stay is one host software tool we track for owners weighing their options in New York City.
Our take
We list Touch Stay’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
On the published figures alone, Touch Stay shows From ~$15/property/mo (calculator) and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
What the published record signals
Touch Stay files under Digital guidebooks; the fair test is how well it does that one job on a live listing. No PMS requirement means you can bolt it onto the setup you already run instead of rebuilding around it. Test path: use the trial on a real listing immediately — an empty sandbox tells you nothing. On cost, the published From ~$15/property/mo (calculator) is the number to hold against your own hours saved.
Same tool, two situations
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
- The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read Touch Stay’s model with your exact count in mind.
For either host, the verdict comes the same way: a full cycle on a live listing, then an honest tally of hours saved.
Before you decide, put one benchmark beside it: automate it — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Touch Stay beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Touch Stay cost?
From ~$15/property/mo (calculator).
Is there a free tier?
There is a trial, not a free tier.
Do you need a PMS to run Touch Stay?
No — it runs without a separate PMS.
Questions to put to Touch Stay
- “Is From ~$15/property/mo (calculator) per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Chekin — From €3.95/property/mo (3-unit min) + txn fees.
- ResortCleaning — $5/property/mo or $1.39/appt; $20/mo min.
- Duve — From $120/$150/$200/mo minimum.
The benchmark we hold this against is BnBGenius — see BnBGenius for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Visit BnBGenius →